{"id":2220,"date":"2025-08-20T16:11:21","date_gmt":"2025-08-20T16:11:21","guid":{"rendered":"https:\/\/scentratna.com\/?page_id=2220"},"modified":"2025-08-20T16:47:13","modified_gmt":"2025-08-20T16:47:13","slug":"privacy-policy-2","status":"publish","type":"page","link":"https:\/\/scentratna.com\/index.php\/privacy-policy-2\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2220\" class=\"elementor elementor-2220\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7d0061b e-con-full e-flex e-con e-parent\" data-id=\"7d0061b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7a163d9 elementor-widget elementor-widget-text-editor\" data-id=\"7a163d9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2 data-start=\"827\" data-end=\"857\">Updated on :- 20\/08\/2025<\/h2>\n<h2 data-start=\"827\" data-end=\"857\">1. Information We Collect<\/h2>\n<p data-start=\"859\" data-end=\"936\">When you engage with us, we may collect the following types of information:<\/p>\n<ul data-start=\"938\" data-end=\"1617\">\n<li data-start=\"938\" data-end=\"1100\">\n<p data-start=\"940\" data-end=\"1100\"><strong data-start=\"940\" data-end=\"965\">Personal Information:<\/strong> Such as your name, email address, phone number, and shipping\/billing addresses when you make a purchase or contact customer service.<\/p>\n<\/li>\n<li data-start=\"1101\" data-end=\"1273\">\n<p data-start=\"1103\" data-end=\"1273\"><strong data-start=\"1103\" data-end=\"1127\">Payment Information:<\/strong> Securely processed through trusted third-party payment gateways; we do not store sensitive details like credit\/debit card numbers or CVV codes.<\/p>\n<\/li>\n<li data-start=\"1274\" data-end=\"1362\">\n<p data-start=\"1276\" data-end=\"1362\"><strong data-start=\"1276\" data-end=\"1298\">Order Information:<\/strong> Products purchased, order history, preferences, and feedback.<\/p>\n<\/li>\n<li data-start=\"1363\" data-end=\"1497\">\n<p data-start=\"1365\" data-end=\"1497\"><strong data-start=\"1365\" data-end=\"1391\">Technical Information:<\/strong> Such as your IP address, browser type, device details, and cookies to enhance your shopping experience.<\/p>\n<\/li>\n<li data-start=\"1498\" data-end=\"1617\">\n<p data-start=\"1500\" data-end=\"1617\"><strong data-start=\"1500\" data-end=\"1526\">Communication Records:<\/strong> Emails, chats, or customer service interactions to help us respond better to your needs.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1619\" data-end=\"1749\">We only collect information necessary to provide you with a smooth shopping experience and to improve our products and services.<\/p>\n<h2 data-start=\"1756\" data-end=\"1791\">2. How We Use Your Information<\/h2>\n<p data-start=\"1793\" data-end=\"1855\">We use your personal information for the following purposes:<\/p>\n<ul data-start=\"1857\" data-end=\"2462\">\n<li data-start=\"1857\" data-end=\"1925\">\n<p data-start=\"1859\" data-end=\"1925\"><strong data-start=\"1859\" data-end=\"1880\">Order Processing:<\/strong> To confirm, ship, and deliver your orders.<\/p>\n<\/li>\n<li data-start=\"1926\" data-end=\"2026\">\n<p data-start=\"1928\" data-end=\"2026\"><strong data-start=\"1928\" data-end=\"1949\">Customer Support:<\/strong> To respond to queries, handle complaints, or arrange refunds\/replacements.<\/p>\n<\/li>\n<li data-start=\"2027\" data-end=\"2125\">\n<p data-start=\"2029\" data-end=\"2125\"><strong data-start=\"2029\" data-end=\"2049\">Personalization:<\/strong> To recommend fragrances, promotions, or offers based on your preferences.<\/p>\n<\/li>\n<li data-start=\"2126\" data-end=\"2252\">\n<p data-start=\"2128\" data-end=\"2252\"><strong data-start=\"2128\" data-end=\"2146\">Communication:<\/strong> To send order updates, delivery notifications, and relevant marketing emails (you can opt out anytime).<\/p>\n<\/li>\n<li data-start=\"2253\" data-end=\"2357\">\n<p data-start=\"2255\" data-end=\"2357\"><strong data-start=\"2255\" data-end=\"2271\">Improvement:<\/strong> To analyze customer behavior, improve our website, and enhance our fragrance range.<\/p>\n<\/li>\n<li data-start=\"2358\" data-end=\"2462\">\n<p data-start=\"2360\" data-end=\"2462\"><strong data-start=\"2360\" data-end=\"2381\">Legal Compliance:<\/strong> To meet obligations under applicable laws, regulations, or industry standards.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"2464\" data-end=\"2576\">We <strong data-start=\"2467\" data-end=\"2489\">never sell or rent<\/strong> your personal information to third parties. Your trust means more to us than profit.<\/p>\n<h2 data-start=\"2583\" data-end=\"2613\">3. Sharing of Information<\/h2>\n<p data-start=\"2615\" data-end=\"2668\">We may share limited information in specific cases:<\/p>\n<ul data-start=\"2670\" data-end=\"3023\">\n<li data-start=\"2670\" data-end=\"2812\">\n<p data-start=\"2672\" data-end=\"2812\"><strong data-start=\"2672\" data-end=\"2694\">Service Providers:<\/strong> With courier partners, payment processors, or IT service providers to fulfill your orders and maintain our systems.<\/p>\n<\/li>\n<li data-start=\"2813\" data-end=\"2898\">\n<p data-start=\"2815\" data-end=\"2898\"><strong data-start=\"2815\" data-end=\"2838\">Legal Requirements:<\/strong> If required by law, court order, or government authority.<\/p>\n<\/li>\n<li data-start=\"2899\" data-end=\"3023\">\n<p data-start=\"2901\" data-end=\"3023\"><strong data-start=\"2901\" data-end=\"2924\">Business Transfers:<\/strong> In case of a merger, acquisition, or restructuring, where your data may be transferred securely.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"3025\" data-end=\"3177\">All third parties working with us are bound by strict confidentiality agreements and are required to safeguard your information as carefully as we do.<\/p>\n<h2 data-start=\"3184\" data-end=\"3205\">4. Data Security<\/h2>\n<p data-start=\"3207\" data-end=\"3291\">We take <strong data-start=\"3215\" data-end=\"3244\">data protection seriously<\/strong>. To ensure your information is safe, we use:<\/p>\n<ul data-start=\"3293\" data-end=\"3570\">\n<li data-start=\"3293\" data-end=\"3340\">\n<p data-start=\"3295\" data-end=\"3340\"><strong data-start=\"3295\" data-end=\"3313\">SSL encryption<\/strong> for secure transactions.<\/p>\n<\/li>\n<li data-start=\"3341\" data-end=\"3408\">\n<p data-start=\"3343\" data-end=\"3408\"><strong data-start=\"3343\" data-end=\"3364\">Restricted access<\/strong> to customer data within our organization.<\/p>\n<\/li>\n<li data-start=\"3409\" data-end=\"3492\">\n<p data-start=\"3411\" data-end=\"3492\"><strong data-start=\"3411\" data-end=\"3451\">Trusted third-party payment gateways<\/strong> for processing financial transactions.<\/p>\n<\/li>\n<li data-start=\"3493\" data-end=\"3570\">\n<p data-start=\"3495\" data-end=\"3570\"><strong data-start=\"3495\" data-end=\"3536\">Regular monitoring and system updates<\/strong> to prevent unauthorized access.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"3572\" data-end=\"3738\">Despite our best efforts, no online platform can guarantee 100% security. However, we are committed to taking <strong data-start=\"3682\" data-end=\"3712\">all reasonable precautions<\/strong> to keep your data safe.<\/p>\n<h2 data-start=\"3745\" data-end=\"3773\">5. Cookies and Tracking<\/h2>\n<p data-start=\"3775\" data-end=\"3959\">Our website uses <strong data-start=\"3792\" data-end=\"3803\">cookies<\/strong> to improve your browsing experience. Cookies help us remember your preferences, store items in your shopping cart, and provide a personalized experience.<\/p>\n<p data-start=\"3961\" data-end=\"4078\">You can choose to disable cookies in your browser settings, though this may affect certain features of our website.<\/p>\n<h2 data-start=\"4085\" data-end=\"4104\">6. Your Rights<\/h2>\n<p data-start=\"4106\" data-end=\"4152\">As a valued customer, you have the right to:<\/p>\n<ul data-start=\"4154\" data-end=\"4601\">\n<li data-start=\"4154\" data-end=\"4243\">\n<p data-start=\"4156\" data-end=\"4243\"><strong data-start=\"4156\" data-end=\"4176\">Access your data<\/strong> \u2013 request details of the personal information we hold about you.<\/p>\n<\/li>\n<li data-start=\"4244\" data-end=\"4329\">\n<p data-start=\"4246\" data-end=\"4329\"><strong data-start=\"4246\" data-end=\"4279\">Update or correct information<\/strong> \u2013 if your details are incomplete or inaccurate.<\/p>\n<\/li>\n<li data-start=\"4330\" data-end=\"4423\">\n<p data-start=\"4332\" data-end=\"4423\"><strong data-start=\"4332\" data-end=\"4352\">Request deletion<\/strong> \u2013 ask us to erase your personal data, subject to legal requirements.<\/p>\n<\/li>\n<li data-start=\"4424\" data-end=\"4511\">\n<p data-start=\"4426\" data-end=\"4511\"><strong data-start=\"4426\" data-end=\"4450\">Opt out of marketing<\/strong> \u2013 unsubscribe from promotional communications at any time.<\/p>\n<\/li>\n<li data-start=\"4512\" data-end=\"4601\">\n<p data-start=\"4514\" data-end=\"4601\"><strong data-start=\"4514\" data-end=\"4537\">Restrict processing<\/strong> \u2013 request limited use of your data under specific conditions.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"4603\" data-end=\"4668\">To exercise these rights, simply reach out to our support team.<\/p>\n<h2 data-start=\"4675\" data-end=\"4697\">7. Data Retention<\/h2>\n<p data-start=\"4699\" data-end=\"4963\">We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy \u2014 such as processing orders, resolving disputes, and complying with legal obligations. Once data is no longer required, it will be securely deleted.<\/p>\n<h2 data-start=\"4970\" data-end=\"4996\">8. Children\u2019s Privacy<\/h2>\n<p data-start=\"4998\" data-end=\"5223\">Our products and services are <strong data-start=\"5028\" data-end=\"5078\">not directed at children under 13 years of age<\/strong>, and we do not knowingly collect data from them. If we become aware that information has been provided by a child, we will promptly delete it.<\/p>\n<h2 data-start=\"5230\" data-end=\"5260\">9. Updates to This Policy<\/h2>\n<p data-start=\"5262\" data-end=\"5492\">We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. Updated versions will always be posted on our website, with the &#8220;Last Updated&#8221; date clearly indicated.<\/p>\n<h2 data-start=\"5499\" data-end=\"5518\">10. Contact Us<\/h2>\n<p data-start=\"5520\" data-end=\"5626\">If you have any questions, concerns, or requests related to this Privacy Policy, please reach out to us:<\/p>\n<p data-start=\"5628\" data-end=\"5727\">&nbsp;<strong data-start=\"5631\" data-end=\"5641\">Email:<\/strong>&nbsp;info@scentratna.com<\/p>\n<p data-start=\"5628\" data-end=\"5727\"><strong data-start=\"5673\" data-end=\"5692\">Phone\/WhatsApp: +91&nbsp;7827784447&nbsp;<\/strong><\/p>\n<p data-start=\"5729\" data-end=\"5765\">We are always happy to assist you.<\/p>\n<h3 data-start=\"5772\" data-end=\"5791\">Final Note<\/h3>\n<p data-start=\"5793\" data-end=\"6004\">At ScentRatna, your privacy is more than a policy \u2014 it is our <strong data-start=\"5855\" data-end=\"5876\">commitment to you<\/strong>. We treat your personal data with the same care as we craft our fragrances: with <strong data-start=\"5958\" data-end=\"6001\">dedication, responsibility, and respect<\/strong>.<\/p>\n<p data-start=\"6006\" data-end=\"6086\">Because protecting your trust is as important to us as delighting your senses.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Updated on :- 20\/08\/2025 1. Information We Collect When you engage with us, we may collect the following types of information: Personal Information: Such as your name, email address, phone number, and shipping\/billing addresses when you make a purchase or contact customer service. Payment Information: Securely processed through trusted third-party payment gateways; we do not &hellip; <a href=\"https:\/\/scentratna.com\/index.php\/privacy-policy-2\/\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">Privacy Policy<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2220","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/scentratna.com\/index.php\/wp-json\/wp\/v2\/pages\/2220","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/scentratna.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/scentratna.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/scentratna.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/scentratna.com\/index.php\/wp-json\/wp\/v2\/comments?post=2220"}],"version-history":[{"count":10,"href":"https:\/\/scentratna.com\/index.php\/wp-json\/wp\/v2\/pages\/2220\/revisions"}],"predecessor-version":[{"id":2264,"href":"https:\/\/scentratna.com\/index.php\/wp-json\/wp\/v2\/pages\/2220\/revisions\/2264"}],"wp:attachment":[{"href":"https:\/\/scentratna.com\/index.php\/wp-json\/wp\/v2\/media?parent=2220"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}